Our policy limits this to a maximum of 30 days. If more than 30 days have passed since you received your original purchase, unfortunately we cannot offer you a refund or exchange. Exchanged items do not extend this guarantee period.

To be eligible for a return, your item must be unused and must be in the same condition as when you received it. It must also be attached to the original packaging and you must request a refund within 14 days of receiving your order.

For returns of non-defective items you are responsible for all shipping costs and pay a 20% restocking fee. If you cancel your order before we begin processing your order, we will refund your money minus the transaction fees incurred by mingmingdiy.com

You have 60 days from the date of your order to notify us that you have not received your item. If more than 60 days have passed, your refund will be void.

Our refund policy does not cover mail rejections. A unique return address must be generated for each refund or exchange.

There are a few items that are not returnable. Perishable items such as food, flowers, newspapers or magazines cannot be returned. We also do not accept broken or sanitary items, hazardous materials or flammable liquids or gases.

Other non-returnable items:
Gift cards,
Downloadable software products,
Some health and personal care products

To complete your return, we require a receipt or proof of purchase.

Please do not return your purchase to the address on the envelope. When you request a refund or exchange, please contact our Customer Service team with your order number and a brief description of why you are requesting a refund. The return address you provide must be generated.

In some cases, only partial refunds are allowed (if applicable):

• Any item that is not in its original condition, is damaged or missing parts through no fault of ours
• Any item returned more than 30 days after delivery

Refunds (if applicable)
Once we receive and inspect your return, we will send you an email to notify you that we have received your return. Verification notifies you if your refund has been approved.
If approved, we will process your refund and automatically transfer the refund amount to your credit card or original payment method within 3-5 business days.

Reinstatement delays or reinstatements (if applicable)
If you have not received your refund, please check your bank account again first.
Then contact your credit card company, it may take some time for the refund to be officially credited.
Next contact your bank. It usually takes some time for the refund to be credited. If you receive a refund within 24 hours of the charge, please make sure the charge has been credited to your bill, as it may just be a cancellation of the charge, not a refund.
If you have done everything and have not received a refund, please contact us at 1603329672@qq.com

Special sale items (if applicable)
Only regular priced items can be refunded, unfortunately special sale items cannot be refunded.

Exchanges (if applicable)
We only replace defective or damaged items. If you need to exchange an item, please email 1603329672@qq.com and send the item to: [Ask the representative for the correct address during the refund or exchange process]

Gifts
If the item was marked as a gift at the time of purchase and sent directly to you, you will receive a gift credit equal to the value of the item. After receiving the returned item, we will mail the gift certificate to you.

If the item was not marked as a gift when purchased, or the gift giver sent the order to himself to ship it to you early, we will refund the gift giver and he will be aware of your receipt.

Shipping
To return your product, you should send the product to: [ask the representative for the correct address during the refund or exchange process]

You will be responsible for the return shipping costs. Return shipping costs will not be refunded.

Shipping costs are not refundable. If you receive a refund, the refund will be returned in your refund.

Depending on where you live and the season, the time it takes to exchange your item may vary.

Slow or delayed shipping will not result in a refund for your order. However, it can extend your 30-day warranty, as the 30-day warranty starts when you receive your order.

If you are shipping an item valued at more than $75, you should consider using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive your returned item.